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“Our specialist care homes in Stoke-on-Trent and Solihull are ‘homes for life’ that offer high standards of care, comfort, security and support to adults with learning disabilities”

Providing high quality care for vulnerable adults with Learning Disabilities in Staffordshire and The West Midlands

Trusted Hands Care Group

Trusted Hands Care Group was established in 2017 and operates three care homes for adults with learning disabilities that are currently all rated ‘Good’ by the CQC in Stoke-on-Trent and in Solihull.

We dedicate our services to vulnerable adults with Learning Disabilities, Autism Spectrum Disorder and Physical Disabilities who require to live in residential care. Today we cater our services to 30 residents across our three homes.

Our Homes

Our first two homes, Mereside Care Home and Roughcote Hall Farm were acquired in September 2017. In May 2018, Kenwood House, located in Shelton, Stoke-on-Trent, was opened by Trusted Hands, joining the two other homes.

In addition, Trusted Hands is in the process of refurbishing and converting two other properties to specialist care homes to be opened soon by the Group:

  • Elmdon Care Home in Marston Green, Solihull accommodates six adults with Learning Disabilities.
  • Cobden Street Bungalow, a former residential bungalow located in Dresden, Stoke-on-Trent that caters for six adults with PLD (Physical and Learning Disabilities).

Our Mission

People are at the heart of what we do. We aim to be recognised as a caring and responsive organisation that puts service and excellence at the heart of its business.

Our Vision

To meet the needs of our residents by providing high quality standards of personal care with best of class quality accommodations and best of class services.

Our Purpose

We strive to make a positive difference in people’s lives by providing the highest quality care and effective support services, all designed to meet our residents’ needs and to help develop our position within the local community.

“Staff are attentive and responsive to the client’s needs, staff keep me well informed of needs and social aspects”

“ The individual attention, empathy and interaction I have witnessed, demonstrate the caring skills that have enabled (service-user) to feel that Roughcote Hall Farm is his home ”

“ As parents, we feel that the quality of care that our daughter receives is of the highest standard. As a parent would expect ”

Our Values

  • We conduct our business openly and transparently with legal and ethical high standards.

 

  • We are trusted to act consistently and with the highest standards of integrity.

 

  • We treat others the way we would wish to be treated ourselves.
  • We believe in fair and equal treatment and opportunity for our staff and clients.

 

  • Our Group and our services reflect the local communities we serve and we welcome the strength that comes from diversity.

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HEAD OFFICE

19 Cobden street

Stoke-On-Trent

ST3 4EL

 

01782 873 098

BROCHURE

Click here to download our brochure which provides a useful summary of the information on our website.

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